What an absolutely sad excuse for customer service and frighteningly awful business - more. Nothing yet so they reach out and the response is sorry it is just being processed today and will be refunded in 5-7 days. Ten days go buy while the customer patiently waits for their refund. No actual help or information provided to the customer. An order was canceled, customer never informed of cancelation, simply told its automated and you should have received a notification and refund will process in 5-7 days. Items improperly priced, bo item descriptions, incorrect photos and the worst turn around time I have ever experienced and seen for refunds. To top thi gs off the website functionality is tge worst I have ever seen. No big deal, I gave him my ID, but then he wanted to scan it into their POS. The gentleman at the counter asked for my ID, which is strange for an 8 piece of plastic. I decided to pickup a Magpul trigger guard and went to the check out. I looked at a FN 502 and the gentleman at the counter was pleasant. Range USA pushes new software and systems without ever really vetting them to ensure proper functionality, and the employees and customers e d up being the unfortunate guinea pigs.pugs. I stopped by Shoot Point Blank in Carmel. Staffing and scheduling is poorly done and the days we need the most people power are ones we seem to have the least. I was never fully trained and ended up having to just figure things out on my own, this causes a headache for both fellow employees and customers alike. Thr training is poor, the pay is abysmal, and the company is overbearing and controlling. After starting as a part time sales associate making the lowest amount of money I ever had to moving up to a senior sales manager within a month and still making less than my local fast food establishments. My initial thought while working for Range USA was, it will be a fun and exciting place to work! That was absolutely not the case.
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